Car Accident? How Dash Cam Footage Can Help You

An accident is stressful, and memories of what happened can quickly become unclear. Dash cam footage gives you an objective record. Here is how to make the most of it.

1. Make sure you are safe first

Your safety comes first. Check for injuries, call emergency services if needed and move to a safe place if you can. Your dash cam will keep recording in the meantime.

2. Protect the clip immediately

Most dash cams use loop recording: when the card is full, the oldest files are overwritten. A G-Sensor automatically locks the clip when it detects an impact, but it is good practice to also press the emergency or lock button on the camera to be sure the footage is kept.

3. Save a copy as soon as possible

Download the clip to your phone using the WiFi app, or copy the file from the microSD card to a computer. Keep the original file unedited: insurers may want the raw footage with its date and time stamp.

4. Share it with your insurer

Tell your insurer that you have video footage when you report the claim. Footage can help clarify who was at fault, and GPS data, when available, adds speed and location information.

Common mistakes to avoid

• Wrong date and time: check the camera's clock regularly so your footage is accurately timestamped.
• Worn-out memory card: continuous recording wears cards out. Use a high-endurance card and format it regularly.
• Posting the video online: ask your insurer or a legal professional before sharing footage publicly.

This article is general information and not legal or insurance advice. Rules and procedures vary by state and by insurer.

Find the right camera in our dash cam collection.